Privacy Policy

How we protect and handle your data

Data Protection
Information We Collect

Personal Information

  • Account Information: Name, email, phone number, business details
  • Profile Data: Skills, experience, portfolio, professional information
  • Payment Information: Billing details, payment methods (processed securely)
  • Communication Data: Messages, feedback, support interactions
  • Usage Analytics: Platform activity, feature usage, performance metrics

Technical Information

  • Device Information: IP address, browser type, operating system
  • Location Data: General location for service optimization
  • Cookies: Session management and preference storage
  • Log Data: Access times, pages viewed, error logs

Data Usage
How We Use Your Information

Service Provision

  • Facilitate connections between clients and freelancers
  • Process payments and manage financial transactions
  • Provide customer support and technical assistance
  • Send important service notifications and updates
  • Maintain platform security and prevent fraud

Platform Improvement

  • Analyze usage patterns to improve user experience
  • Develop new features based on user feedback
  • Optimize platform performance and reliability
  • Conduct research and analytics (anonymized)

Legal Compliance

  • Comply with applicable laws and regulations
  • Respond to legal requests and court orders
  • Protect against fraud and security threats
  • Enforce our terms of service and policies

Data Sharing
Information Sharing and Disclosure

With Your Consent

  • Share profile information with potential clients/freelancers
  • Display portfolio work and testimonials
  • Send marketing communications (with opt-out option)
  • Share data with trusted third-party service providers

Legal Requirements

  • Comply with government requests and legal proceedings
  • Protect against fraud, security threats, or abuse
  • Enforce our rights and protect our property
  • Respond to emergency situations

Business Transfers

  • In case of merger, acquisition, or sale of assets
  • With advance notice and opportunity to opt out
  • Maintaining same level of data protection

Data Security
How We Protect Your Data

Security Measures

  • Encryption: All data transmitted and stored using industry-standard encryption
  • Access Controls: Strict authentication and authorization protocols
  • Regular Audits: Security assessments and vulnerability testing
  • Employee Training: Regular security awareness training
  • Incident Response: Rapid response to security incidents

Data Retention

  • Account data retained while account is active
  • Deactivated accounts: 90 days retention
  • Legal requirements may extend retention periods
  • Secure deletion of data after retention period

Your Responsibilities

  • Maintain secure account credentials
  • Report suspicious activity immediately
  • Keep personal information updated
  • Use secure networks when accessing the platform

Your Rights
Your Data Rights and Choices

Access and Control

  • Access: View and download your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request deletion of your data (with limitations)
  • Portability: Export your data in a machine-readable format
  • Restriction: Limit how we process your data

Communication Preferences

  • Opt out of marketing communications
  • Control notification settings
  • Manage email preferences
  • Choose data sharing preferences

Contact Information

To exercise your rights or ask questions about this policy:

  • Email: privacy@findmytribez.com
  • Support: support@findmytribez.com
  • Response time: Within 30 days
  • Appeal process available for denied requests

Compliance
Legal Compliance and Updates

Applicable Laws

  • GDPR: European data protection regulations
  • CCPA: California consumer privacy rights
  • COPPA: Children's online privacy protection
  • Industry Standards: SOC 2, ISO 27001 compliance

Policy Updates

  • We may update this policy periodically
  • Significant changes will be notified via email
  • Continued use constitutes acceptance of changes
  • Previous versions available upon request

Contact Information

Privacy Officer

privacy@findmytribez.com

Last Updated

January 15, 2024