Help Center

Find answers to common questions and get support when you need it.

Frequently Asked Questions

How do I get started with TribeZ?

To get started, you'll need an invite code from an existing user or partner. You can also register for early access on our website. Once you have access, complete your profile and start connecting with clients.

How do payments work?

TribeZ uses USDC cryptocurrency for all payments. Clients fund their accounts with USDC, and freelancers receive payments instantly with zero transfer fees. You can withdraw to your preferred wallet.

What wallets are supported?

We support NC Wallet (custodial, gas-free), Phantom, and other popular Solana wallets. NC Wallet is recommended for beginners as it handles gas fees automatically.

How do I invite freelancers?

As a client, you can generate invite codes from your dashboard. Share these codes with freelancers you'd like to work with. Each code can be used once and expires after 30 days.

What are the fees?

TribeZ charges a one-time $150 setup fee for clients. There are no ongoing fees, no transfer fees, and no percentage cuts from payments. Freelancers receive 100% of their earnings.

Is TribeZ available in my country?

TribeZ is available globally, but users are responsible for ensuring compliance with their local regulations. We support both US and Brazilian users with region-specific terms.

How do I contact support?

You can reach our support team at support@findmytribez.com or use the contact form below. We typically respond within 24 hours during business days.

Can I use TribeZ for payroll?

Yes! TribeZ offers a complete payroll solution for businesses. You can onboard up to 15 team members and manage all payments through our platform with real-time USDC payments.

Still Need Help?

Can't find what you're looking for? Send us a message and we'll get back to you within 24 hours.

Other Ways to Contact Us

Email: support@findmytribez.com

Response Time: Within 24 hours during business days