Service Levels
Included
- Email support
- 48-hour response time
- 1 hour/month development support (minor updates only)
- Standard turnaround: 14–21 days
- Platform monitoring + issue triage
Additional work billed at $75/hr
What Happens Next
- Select this plan and confirm start date
- We execute onboarding into TribeZ support system
- You submit requests; we scope and prioritize
- We deliver within your SLA window